About Us

We know people find life and supplemental health insurance products confusing - with Lumico, it doesn’t have to be.

Everything we do is designed to create a great experience for our customers. The result? More families have peace of mind with their coverage from us.

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Our customer star satisfaction rating is 4.5/5 stars
Lumico is a part of Swiss Re, a global financial services organization and Fortune 500 company that has been protecting families since 1865.

50 +

Years experience insuring families

225,000 +

Families protected with Lumico coverage

4.5 +

Customer average star rating

Kind words from our customers

I would like to thank your customer service team for their professionalism and caring...

I would like to thank your customer service team for their professionalism and caring nature. I lost my husband almost a year ago, he had taken out a policy to provide for me should anything ever happen. My husband was diagnosed with cancer and passed. Your customer service team was excellent in providing me with information I requested, they were always polite, showed compassion which meant so much during this time. It's very hard to find a company with this kind of compassion.

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Joyce, Lumico beneficiary

Great customer service, they took the time to explain my options and what was going to be...

Great customer service, they took the time to explain my options and what was going to be right for me.

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Chad, Lumico policyholder

Very friendly customer service and very affordable prices, I liked the variety of choices...

Very friendly customer service and very affordable prices, I liked the variety of choices too!

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Daniel, Lumico policyholder

Excellent customer service, caring individuals, great rates, easy process overall, thank...

Excellent customer service, caring individuals, great rates, easy process overall, thank you Lumico!

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Angela, Lumico policyholder

Great communication with me. I would’ve lost my policy if your company didn’t warn me of...

Great communication with me. I would’ve lost my policy if your company didn’t warn me of payment failure.

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Kimberly L, Lumico policyholder

“A” A.M. Best rating

Lumico is rated “A” (Excellent) by A.M. Best¹, the leading insurance rating agency. As the second highest rating that is awarded, this means that Lumico is financially stable and secure.

“A+” BBB rating

Lumico is also rated A+ by the Better Business Bureau (BBB)². This shows that we’re committed to providing excellent customer service, and we’re operating in a way that people can trust.

¹These ratings reflect claims paying ability but are not a guarantee of future performance, as of March 2022.
²BBB accredited since 7/20/20; rating is not a guarantee of a business’s reliability or performance.

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Kind words from our customers

“A” A.M. Best rating

“A+” BBB rating

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